Privacy policy

Last updated: October 20, 2026.

This Privacy Policy explains how Innovate Financial HUB ("INNOVATE", "we") processes the personal data of people who visit this website and contact us, in compliance with Brazil's General Data Protection Law (Law No. 13,709/2018 — LGPD).

1. What data we collect

We only collect the data you voluntarily provide in the contact form: full name, email, phone/WhatsApp, company, subject and message. For security and as proof of consent, we also record the date and time of submission, the IP address and the browser used.

2. How we use it

• To reply to your request and schedule the eligibility analysis;
• To keep a record of our communications;
• To prevent fraud, spam and misuse of the website.

3. Legal bases

We process your data based on your consent (art. 7, I, LGPD), given when you submit the form, and on INNOVATE's legitimate interest in keeping the website secure (art. 7, IX).

4. Sharing

We do not sell or transfer your data. It may be processed by providers strictly necessary to operate the website, such as hosting and email services, which are bound by confidentiality and security obligations.

5. Voice dictation

The "Dictate message" button in the form uses your browser's speech recognition. Depending on the browser, the audio may be processed by its provider (for example, Google or Apple). Only the resulting text is sent to INNOVATE, and only if you submit the form.

6. Storage and security

Data is stored on servers with restricted access, protected by password and secure connection (HTTPS). We keep messages for as long as necessary to handle your request and meet legal obligations, deleting them when they are no longer needed.

7. Cookies

This website only uses technical cookies that are essential to its operation and to the security of its forms. We do not use advertising cookies.

8. Your rights

You may at any time request confirmation of processing, access, correction, anonymization, portability or deletion of your data, and withdraw your consent (art. 18, LGPD), through our contact form.

9. Changes

This policy may be updated from time to time. The date of the latest revision is shown at the top of this page.